Data Controller
Phexroxxeishapen.world (Biontera) is the data controller for the processing of your personal data.
Contact information:
Address: Drottninggatan 61, 111 21 Stockholm, Sweden
Email: ask@phexroxxeishapen.world
Purposes of Data Processing
We process your personal data for the following purposes:
- Processing and fulfilling orders
- Responding to inquiries and providing customer support
- Sending order confirmations and shipping notifications
- Improving our website and services
- Complying with legal obligations
- Analytics (with your consent)
- Marketing communications (with your consent)
Legal Basis for Processing
We process your data based on:
- Contract performance: Order processing and delivery
- Legitimate interests: Website improvement, fraud prevention
- Consent: Analytics, marketing, non-essential cookies
- Legal obligation: Tax, accounting, and regulatory compliance
Categories of Data Collected
We may collect: name, email address, postal address, phone number, order history, IP address, cookie data, and communication records.
Data Retention
We retain your data only as long as necessary:
- Order data: 7 years (legal requirement)
- Customer support: 3 years after last contact
- Marketing consent: Until withdrawal
- Analytics: 26 months
- Logs: 90 days
Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at ask@phexroxxeishapen.world.
Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption (HTTPS), access controls, and secure storage. We do not sell your personal data.
International Transfers
Your data is processed within the EU/EEA. Any transfers outside this area require appropriate safeguards (e.g., Standard Contractual Clauses).
Data Sharing
We may share data with: payment processors, shipping providers, and analytics providers. All processors are bound by data processing agreements.
Contact
For questions about this policy or your data: ask@phexroxxeishapen.world, Drottninggatan 61, 111 21 Stockholm, Sweden.